Fahnestock Plumbing HVAC & Electric

Casey was quick to respond when I reached out about installing a new A/C system and was friendly and knowledgeable in what was best for our home. He checked in a few times to see if we have questions on our options provided and made sure we had taken initial steps to ensure our home was ready for a new system (we had the wrong amp in our breaker box). We didn’t even get other quotes because we knew we had found the right company to work with. Fast forward about 3 weeks after he first gave us the quote/acceptance (time for supplies to come in / get on the schedule), the install crew was just here 2 days ago to complete the job. The two guys showed up on time, wonderfully friendly, didn’t mind our barking fur babies, worked in the rain a bit and helped to make sure we knew everything about our new system, and even installed and setup our new smart thermostat. They even lined our floors and stairs with drop cloths to make easy cleanup for them, and worry free for me. I can’t recommend enough - I work from home so I’m always a bit leery with how it will go having an install crew / repairman here with me, can’t be too careful. But these guys (wish I had their names) were so wonderful and made it a stress free and quick to get our new HVAC system ready before the Kansas heat gets here! Our house is now cool, more energy efficient, and has the right size system for our square footage! Thanks to all involved! You won’t regret working with Fahnestock!

A couple of weeks ago our A/C quit functioning, but with no displayed error code or alert. We contacted Colt and he accessed the unit remotely, finding an intermittent fault as well as a power supply issue that we were able to rectify. The following day Colt stopped by our farm and traced the intermittent fault back to a loose electrical connection, leaving us with a fully functional unit. Colt's high level of knowledge and customer service is something that we rarely encounter these days, and is a pleasure to deal with Fahnestock as a result of it.

Got my estimate for new furnace and had it installed 3 days later. So appreciate Brad and Roku for the professional job they did installing a new furnace in our manufactured home. They ended up having to take out the old liner and put in a new one which took 2 additional hours and didn’t charge me extra!! Thank you Fahnestock!!!

I had numerous plumbing issues in my home and contacted several businesses for quotes. Fahnestock plumbing was very professional, understanding, responsive and worked with me on payments. Braden was the employee that came to my home, provided a quote and even did some necessary repairs while there. He was very knowledgeable, polite and didn't waste any time getting the work done and getting out which saved both time and money. I will definitely use them again if needed. I appreciate the top notch customer service I received from beginning to end. Thank you!

I was pleased with the air conditioner replacement Fahnestock did for me. They were prompt in sending Larry out to provide me with a proposal, and I very much enjoyed interacting with him. He quickly answered any questions I had and provided me with good options and advice. There was about a 2 week wait to secure the coil needed for the install after the first one came damaged. The wait was not their fault, but I didn’t get as many updates as I had hoped throughout that time. However, Dakota arrived on time the day of the install and worked quickly and efficiently and left behind a quality install. I enjoyed working with him also. A supervisor stopped by at the end of the job to do a final quality check. It was a good experience all around and I’m happy to have A/C back!

In the middle of a horrible heatwave this August, our air conditioning went out! We used another company first that tried to fix it, but actually messed up the wiring instead and it broke again. We called Fahnestock and everything immediately turned positive! Their consultant Jerry Doerksen was not only knowledgeable and professional, he also saved us from having to move to a hotel to escape the 110* heat…he arranged to bring and install 3 loaner window units for us until they could install a new system. Jerry helped us pick out just the right system for our home and budget out of a huge selection that Fahnestock offers. A couple of days later, their skilled, clean, professional installation team came and had it all done in one day. Jerry and the whole Fahnestock crew went “above and beyond” to take great care of us, and we will never use anyone else! We highly recommend them.